MOON ChatIt connects to the store you already have.
Your website and theme stay the same, and we don't need admin access. We only need your catalog, through the API or the product feed you already use for ads.
Gomag
Gomag is a popular Romanian e-commerce platform. Full integration through the official API, with a read-only token: catalog, availability and order status. You install the widget from Design → CSS/JS Editor → Global JavaScript, in a single field.
- Catalog through the API
- Order status and courier tracking number
- Order attribution
WooCommerce
Catalog through your product feed (any feed plugin) or through the API. Order statuses are translated into Romanian for your customers, and the tracking number is read from the order's extra fields.
- Catalog through a feed or the API
- Order status and courier tracking number
- Order attribution
Shopify
Install it from the Shopify App Store. Your store's products, policies and pages sync on their own, and you turn on the chat from the theme editor, with no code. You pay the subscription through Shopify. There's also a free plan, and the app comes with a 14-day free trial.
- Catalog and pages through the app
- Order status and courier tracking number
- Order attribution
PrestaShop
Catalog through your product feed. All the conversation, recommendation and lead capture features are available.
- Catalog through a feed
- Recommendations and leads
- Order status: in progress
Do customers message you on Messenger, Instagram, WhatsApp or Telegram?
MOON Chat answers them there too, with the same catalog and the same rules as on your website. You connect the channels from your dashboard in a few minutes.
Already have a feed for Google, Meta or TikTok?
Then you're ready. We use the exact same file, so there's nothing new to generate and no plugin to install. Any Google Merchant catalog works, in any format and from any platform, including custom-built stores. If you don't have a feed, MOON Chat can pull the catalog straight from your store's public pages.
What you get on each platform
| Feature | Gomag | WooCommerce | Shopify | PrestaShop | Website without a store |
|---|---|---|---|---|---|
| Synced catalog | API | API / feed | app | feed | no |
| Recommendations with cards | yes | yes | yes | yes | no |
| Live stock checks | yes | yes | yes | yes | no |
| Order status and tracking number | yes | yes | yes | in progress | no |
| Order attribution | yes | yes | yes | in progress | no |
| Lead capture | yes | yes | yes | yes | yes |
| Email and Telegram alerts | yes | yes | yes | yes | yes |
| Stats and transcripts | yes | yes | yes | yes | yes |
"In progress" means the feature isn't available on that platform yet.
Have a business website instead of a store?
There's a version without a catalog. MOON Chat learns your services from your website pages, qualifies visitors and books appointments in Google Calendar. More about the website chatbot.
See the version without a storeSend leads wherever you want
By email, on Telegram (also to a group, for the whole team) or through a webhook to Make, Zapier and n8n. From there they reach your CRM, your spreadsheet or your WhatsApp group.
Not sure what you have?
Send us your store link and we'll tell you the same day which integration fits. Comparing options? See how to choose a chatbot.