MOON ChatAn AI voice assistant that answers the phone for you.
When you can't pick up, MOON Voce does. It speaks Romanian, books the appointment and tells you on Telegram who called and what they wanted.
You're calling a test dental clinic. Ask for an appointment, ask about prices or ask for a person. It answers in Romanian, or in English if you speak English. The microphone is only used during the call. The MOON team may read the test conversation to improve the assistant. Details
What MOON Voce is
MOON Voce is an AI voice assistant for businesses in Romania. It answers the calls you can't take, speaks natural Romanian and notes down everything that was said.
People also call it a virtual receptionist or an AI phone bot. Unlike a "press 1" phone menu, callers speak freely and the assistant understands them.
If you already have MOON Chat on your website, the phone assistant knows the same things, and calls land in the same dashboard.
What MOON Voce does
Speaks Romanian
It answers from your business information. If the caller starts in English or another language, it carries on in their language.
Books appointments
It sees your free slots and books, moves or cancels appointments, in the dashboard calendar and in Google Calendar.
Sends you a summary
After every call you find out on Telegram or by email who called and what was agreed. The transcript stays in your dashboard.
Puts callers through to you
If a caller wants to talk to someone, it transfers them to your number, during the hours you choose.
Sends text messages
It texts the address, an offer or a link. There's no point reading those out over the phone.
Calls your leads
Anyone who leaves their number in a form or in the chat gets a call within minutes, during business hours.
Businesses that live on the phone
At a clinic, in a repair shop or on a building site, nobody can drop what they're doing to answer every call.
Phone menu, receptionist or AI voice assistant?
| Phone menu (IVR) | Receptionist / call center | MOON Voce | |
|---|---|---|---|
| Answers in the evening and on weekends | yes | with paid shifts | yes |
| Understands free speech | only menu keys | yes | yes |
| Books appointments | no | yes | yes, in the calendar |
| Several calls at once | yes | as many as you have people | yes |
| Written summary after every call | no | if there's time | automatic |
| Cost | low | salaries | monthly subscription |
You keep your number
We teach it your business
We start from your website and what you tell us: services, prices, opening hours.
We test it together
On the phone, until it sounds the way you want.
You forward your calls
On your number, set call forwarding for when you don't answer or the line is busy.
Questions about the AI voice assistant
A program that answers the phone and talks to people like a receptionist. It understands what it's told, answers from your business information and notes down the conversation.
Yes. It tells them from the start that it's a virtual assistant and that the call may be recorded.
No. Set call forwarding on your number for when you don't answer or the line is busy. It works from landlines and mobiles.
It doesn't make things up. It says a colleague will get back to them, notes the name and phone number and sends you what the caller asked after the call.
Yes. It only calls people who left their number, in a form, in the chat or in your CRM, and only during business hours. If they don't answer, it tries just once more.
A few days. We prepare it with your business information, test it together, then you set up call forwarding.
To your dashboard: the transcript, the summary and the caller's details. Details about the data are in our privacy policy.
A monthly subscription, based on call minutes. The plans are on the pricing page.
You'll find guides about chatbots and AI for businesses on the MOON Chat blog (in Romanian).
Hear how it answers for your business
We prepare it with your information and test it together before you decide.