MOON ChatA chatbot for your website that answers from your own pages.
MOON Chat reads what's on your website and answers visitors day and night. When someone is interested, it asks for their phone number and sends it to you by email or on Telegram.
People write the way they'd talk on the phone
There are no menus or buttons to pick from. The visitor asks what they want, and the chatbot answers from the information on your website.
Where you lose visitors without a chat
They can't find the answer
Do you deliver to my town? Are you open on Saturdays? If people can't find the answer quickly, they close the page.
A form is too much
Few people fill out a form for a quick question. Typing in a chat is much easier.
Nobody's there in the evening
Many visits come after hours and on weekends. The chatbot answers then, and in the morning you'll find the leads in your dashboard.
Pick based on what your website is
You have an online store
It answers from your catalog, recommends products with photo and price, checks stock and tells customers where their order is.
- Gomag (a popular Romanian e-commerce platform), WooCommerce, Shopify, PrestaShop or any feed
- Products show up right in the chat
- See which orders came in after a conversation
You have a business website
It learns your services from your website, books appointments in Google Calendar and sends you the lead with the whole conversation.
- Clinics, salons, repair shops, consulting, construction
- Appointments booked right from the chat
- It also tells you what budget the person seems to have
What you get
Answers from your website
It reads your pages and re-reads them regularly. If it can't find the answer, it asks for the person's details so you can call them.
Writes proper Romanian
With diacritics, short and easy to read on a phone. You set the tone.
Replies right away
The first word appears in about a second and the rest is written on the spot, like a normal conversation.
Collects contacts
Phone, email and name are saved automatically, along with the conversation and the pages visited.
Alerts you right away
By email, on Telegram (also to a group, for the whole team) or straight into your CRM.
Puts people through to you
If someone wants to talk to a person, it sends them to your number on WhatsApp.
Voice messages
On a phone, many people would rather talk. MOON Chat understands and can reply with a voice. From the second plan up.
Everything in your dashboard
Every conversation, lead and stat. You learn exactly what people ask and what's missing from your website.
Works only on your website
It can't be copied to another website, and it shows no access keys in the browser.
Live chat, a button-based chatbot or an AI chatbot?
| Classic live chat | Button-based chatbot | MOON Chat | |
|---|---|---|---|
| Answers in the evening and on weekends | only if someone's there | yes | yes |
| Understands free-form messages | yes, it's a person | only what's in the menu | yes |
| Answers from your information | yes | only what you wrote | from your website or catalog |
| Collects contact details | manually | through a form | from the conversation |
| Updates when you change your website | yes | you rebuild it | on its own |
| Keeps someone busy | yes | no | no |
Up and running the same day
Create your account
Enter your website address, and MOON Chat reads your pages.
Review the rules
You get a list of rules suggested from your website: shipping, returns, opening hours. Keep the ones you want.
Add the snippet
One line on WordPress, Gomag, Shopify or any website. A button confirms that it works.
Questions about the website chatbot
A chat window on your website where people ask questions and get an answer on the spot. MOON Chat uses AI to understand the questions and answers only from your information.
Yes. Also on Gomag, Shopify, WooCommerce, PrestaShop or any website where you can add a snippet. You can also add it through Google Tag Manager.
It answers from your pages and from the rules you approve. If it doesn't know something, it says so and asks for the person's details so you can follow up.
Yes, with diacritics and no grammar slips. You choose the tone, more formal or friendlier, in the rules.
A fixed monthly subscription, with no cut of your sales. It depends on how many conversations you have a month. The amounts are on the pricing page.
Yes, for 30 days, on your own website. If you don't continue, you don't pay anything.
To your dashboard. You can export it any time. The details are in the privacy policy.
You'll find more about website chatbots on the MOON Chat blog (in Romanian).
Put MOON Chat on your website
Create your account in a few minutes and try it for 30 days.